Turnover SMS Terms & Conditions

About these messages

These terms apply only to automated operational text messages that Staysi sends about turnover readiness for a property. Receiving these messages does not create a Staysi host account or make you a Staysi host customer.

The host or property operator remains responsible for the underlying turnover work arrangement and property operations. These terms do not create or change an employment, contractor, vendor, or other work relationship between you and the host, property operator, or Staysi.

Enrollment and consent

A host or property operator may provide your mobile number to Staysi and share a secure Staysi enrollment link with you outside of SMS. You decide whether to consent on that Staysi page. The host or property operator cannot consent on your behalf.

Staysi records your affirmative consent. Only after that consent is recorded does your number become eligible for Turnover Readiness SMS. Consent is optional and is not a condition of buying any Staysi product or service.

What Staysi may send

Messages may ask you to reply ACCEPT if you can handle a turnover, DECLINE if you cannot, or DONE when the property is ready. Message frequency varies based on turnovers and any follow-up or recovery that is needed.

Message and data rates may apply according to your mobile plan.

Stopping, restarting, and getting help

Reply STOP at any time to opt out of Turnover Readiness SMS. If you previously consented and later opted out, START or UNSTOP may restore that previously consented messaging. Reply HELP for assistance through the configured messaging-provider behavior.

STOP, START, UNSTOP, and HELP manage an existing messaging relationship; they are not the initial opt-in method. Initial consent occurs through the secure Staysi web enrollment page.

Message delivery

Text-message delivery depends on mobile carriers, networks, devices, and third-party messaging services. Staysi does not guarantee that every message will be delivered, delivered on time, or available without interruption.

Privacy, changes, and support

The Staysi Privacy Policy explains how personal information is handled in connection with these messages.

Staysi may update these Turnover SMS Terms prospectively. The version and effective date shown on this page identify the terms that apply from that date, subject to applicable law.

For property-specific or work-arrangement questions, contact the host or property operator. For messaging help, reply HELP. For Staysi-specific support or legal questions that require additional assistance, ask the host or property operator to contact Staysi Host Support.